This Privacy Policy covers the information we collect, use, and process about you as a customer, potential customer, or enquirer.

This includes instances where you interact with us as a direct booker, agent booker, site visitor, app user, or enquirer at any of our retail locations, through our call centers, or by any other means. We are always available to provide any additional information or clarification as needed. Please refer to the “About Us” section below for contact details.

Policy Updates

We regularly review and update this Privacy Policy to maintain transparency regarding how we use your personal information. Any changes to our Privacy Policy will be posted on our website at Privacy Policy.

About Us

Who are we? Fighter Travel and Tours LLC is a company incorporated in the United Kingdom. Our registered address is listed below.

Who’s the Data Controller? For data protection laws, we act as the “data controller” for all personal information that we collect, use, and process under this Privacy Policy.

How to contact us? If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us at:

Data Protection Officer

Address: International House, 101 King’s Cross Road, London, WC1X 9LP

Email: info@flightertravelandtours.co.uk

Phone: +447402133465

What Personal Information Do We Collect?

Personal data refers to any information that can identify an individual. We collect, use, store, and transfer various types of personal data, including:

1. Identity Data such as your name, title, date of birth, and passport details.
2. Contact Data including your address, email, and phone numbers.
3. Sensitive Data including medical conditions, disabilities, religious beliefs, and criminal records.
4. Financial Data like bank account and payment card details.
5. Transaction Data concerning payments and details of services purchased.
6. Technical Data including IP address, login data, browser type and version, and operating system details.
7. Profile Data like username, password, purchases, preferences, feedback, and survey responses.
8. Usage Data including information on how you use our website and services.
9. Marketing and Communications Data covering your preferences for receiving marketing communications.

We also collect Aggregated Data for statistical purposes, which does not directly or indirectly reveal your identity unless combined with your personal data.

Information About Other People

If you provide personal information about other members of your travel party, it is your responsibility to ensure they are aware of this Privacy Policy and consent to you sharing their information with us. If you do not provide the required personal data when requested, we may not be able to fulfill our contract with you, such as providing the services you requested.

How Do We Collect Personal Information?

We collect personal information directly from you during your interaction with us, which may occur:

1. When you communicate with us by phone, email, or in person.
2. When you visit our website or interact with us via social media.
3. When you make travel bookings, enter competitions, subscribe to marketing communications, or request brochures.

We may also collect personal information from third parties, such as when someone else makes a travel booking on your behalf. It is your responsibility to ensure that any personal data shared with us about another person has been provided with their consent.

How Do We Use Your Personal Information?

We process your personal information only when:

1. You have given your consent, which can be withdrawn at any time.
2. It is necessary to provide our services to you.
3. It is required to comply with legal obligations.
4. It is necessary for our legitimate interests or those of third parties involved in providing your travel arrangements.

When you contact us for travel bookings or inquiries, we use your personal information to assist with your travel arrangements or other related services. This may involve sharing your information with travel service providers like airlines, hotels, and car rental companies, who may also process your data according to their privacy policies.

Is Personal Information Disclosed to Third Parties?

We do not sell, rent, or trade your personal information. We only disclose your information to third parties as described in this policy, such as:

1. Independent contractors, suppliers, and service providers are involved in providing our services.
2. Travel service providers for booking and arranging travel services.
3. Government agencies, customs, and immigration for legal compliance.
4. Financial institutions for processing transactions.
5. Enforcement agencies if unlawful activity is suspected.

Feedback, Complaints, and Contact

If you wish to unsubscribe from our marketing communications or have any concerns regarding your personal information, please contact us at info@flightertravelandtours.co.uk.

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